Privacy Policy

Effective date: May 21, 2026

RavaStrategy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website, interact with our social media channels, or submit a form, how we use it, and how we keep it safe.

1. Information We Collect

We collect only the information necessary to deliver our services. This includes contact details you provide when reaching out, business operations information shared during a workflow audit, and standard website log data collected automatically when you visit our site or interact with our social media channels. We do not collect your customers' personal information; if any is incidentally visible during a workflow audit, we do not record or retain it.

When you use our website, social media pages, or submit a form, we may also collect the following:

Contact form submissions: Your name, email address, company name, area of interest, and any message or question you provide.

Newsletter subscriptions: Your email address.

Social media interactions: If you contact us or engage with us through our social media channels (such as Instagram), we may receive your public profile information and the content of your message.

Usage data: Basic information about how you interact with our website, such as pages visited and time spent on the site. This data is collected in aggregate and is not linked to your identity.

We do not collect payment information, government identification, or any sensitive personal data.

2. How We Use Your Information

We use your information to assess fit, conduct audits, prepare proposals, deliver services, respond to inquiries, and meet our legal obligations. With your express consent, we may also send you occasional educational content or service updates.

This includes:

To respond to your inquiry or consultation request, whether submitted through our website or social media channels.

To send you our newsletter if you have subscribed.

To improve the content and usability of our website and social media presence.

To process and route your inquiry, we may use trusted AI services (such as those provided by established cloud providers) to assist with reading, categorising, or summarising the content of your submission. These services are bound by confidentiality obligations and do not use your data to train their models.

We do not use your information for automated decision-making or profiling.

3. Use of AI in Processing Customer Input

RavaStrategy may use AI-assisted tools to help process, review, or respond to information you submit through our website or social media channels. This may include using AI language models or automation platforms to read contact form submissions, categorise inquiries, or draft initial responses for human review.

We use only reputable, enterprise-grade AI services with appropriate data protection agreements in place. Your information is not used to train AI models.

If you do not agree to your submission being processed by AI tools, please do not submit the form.

4. How We Store and Protect Your Information

Your information is transmitted securely and stored only as long as necessary to fulfill the purpose for which it was collected.

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We do not share your information with advertisers or marketing platforms.

Your information may be shared only in the following limited circumstances:

With service providers who assist us in operating our website and processing inquiries — including email delivery and AI-assisted workflow tools — under strict confidentiality obligations.

If required by law or to protect the rights and safety of RavaStrategy or others.

6. Newsletter

If you subscribe to our newsletter, your email address will be used only to send you updates from RavaStrategy. You may unsubscribe at any time by contacting us at [email protected]. We will remove your email from our list promptly upon request.

7. Cookies

Our website may use basic cookies to support site functionality and improve your experience. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings at any time.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you.

Request correction or deletion of your personal information.

Withdraw consent for us to contact you at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

9. Third-Party Links

Our website and social media posts may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

RavaStrategy

Burlington, Ontario, Canada

[email protected]